I really like the approach shared in the FB PM design course to handle design questions. Can I please request you to share your thoughts on handling design questions that are not specifically “Design X” type?
Ultimately trying to find out your recommendation on the best way to think through questions where your approach will not fit in?
For example, consider the design question - “You are a PM at Doordash. User researchers in your company spoke with XYZ customers and found out they are not happy. Identify the feedback and how would you improve the situation”?
Until now, I have been following a generic user-centered approach -> Who /Why/ What, etc. But after going through your course I am wondering if there is a more optimal approach that doesn’t seem very rigid
Thanks so much.